Terms and Conditions

GENTURO.ro & nbsp; – is the trade name

Seller – GENTURO.ro

Buyer – can be any natural person over the age of 16 or legal person or any legal entity that makes an Account on the Site or by phone and places an Order.

Client – can be any natural person over the age of 16 or a legal person who has or obtains access to CONTENT, through any means of communication provided by GENTURO.ro & nbsp; or based on an existing user agreement between GENTURO.ro & nbsp; and this one and which requires the creation and use of an Account.

User – any natural person over the age of 16 or a legal person registered on the Site, who, by completing the account creation process, has agreed to the site-specific clauses in the General Terms and Conditions section. .

Account – the section of the Site consisting of an e-mail address and a password that allows the Buyer to send the Order and which contains information about the Customer / Buyer and the Buyer’s history on the Site (Orders, tax invoices, etc.). The user is responsible and will ensure that all the information entered when creating the Account is correct, complete and up to date.

Site – The online platform hosted at the GENTURO.ro web address & nbsp; and its subdomains.

Order – an electronic document that acts as a form of communication between the Seller and the Buyer through which the Buyer transmits to the Seller, through the Site, his intention to purchase products from the Site.

Products – any product or service listed on the Site, including the products and services mentioned in the Order, which are to be provided by the Seller.

Campaign – the act of displaying for commercial purposes, products / services with a limited and predefined stock, for a limited period of time set by the Seller.

Contract – represents the distance contract concluded between the Seller and the Buyer, without the simultaneous physical presence of the Seller and the Buyer.

Content – represents:

• – all information on the Site that can be visited, viewed or otherwise accessed using electronic equipment;

• – the content of any e-mail sent to Buyers by the Seller by electronic means and / or any other available means of communication;

• – any information communicated by any means by an employee / collaborator of the Seller,

Question – the formula for addressing other Users / Customers / Buyers in order to obtain information about the products or Services on that page.

Answer – written information that is transmitted to the User / Customer / Buyer who addressed a Question on the Site, on the page of a particular product. The answer is an explanation given by one User / Customer / Buyer to another User / Customer / Buyer in a discussion.

Document – these Terms and Conditions.

Commercial Communications – any type of message sent (such as: e-mail / SMS / telephone / mobile push / webpush / etc.) containing general and thematic information, information on products similar or complementary to those on which You have purchased them, information about offers or promotions, information about the Products and Services added to the “My Account / Cart” section or the “Account” section, and other business communications such as market research and opinion polls. / p>

Transaction – the collection or reimbursement of an amount resulting from the sale of a product and / or Service by GENTURO.ro, to the Buyer, by using the services of the card processor agreed by the Seller, regardless of the delivery method.

Specifications – all specifications and / or descriptions of the Products and Services as specified in their description.

Card payment – the payment service provided by the processor